BBVA USA,Social Media Monitoring

@BBVA_USA 42 minutes

Source: twitter.com |author: Jess - | 1474 |01/04/20 20:38

@BBVA_USA 40 minutes and counting

Source: twitter.com |author: Jess - | 1474 |01/04/20 20:33

@BBVA_USA been holding for customer service for a half hour, support queue supposedly closed 25 mins ago. Ridiculo… https://t.co/uMys4MViMW

Source: twitter.com |author: Jess - | 1474 |01/04/20 20:25

@jmr1129@BBVA_USA Justin did they help you? My spouse was suppose to have got it yesterday

Source: twitter.com |author: Britt | 176 |01/04/20 19:55

@BBVA_USA horrible service with the worst underwriters. No accommodations during the covid-19 lockdown.

Source: twitter.com |author: Marzan Haque | 272 |01/04/20 18:39

@DaveMichels Hi Dave. We'd like to take a look into this. Please DM us details, your full name, and phone number as… https://t.co/LG6ed89IBb

Source: twitter.com |author: BBVA Compass | 12934 |01/04/20 17:44

@texanche Hi Rita, we apologize for the less than positive experience, and we'd like to look into this for you righ… https://t.co/OABFuT3OlP

Source: twitter.com |author: BBVA Compass | 12934 |01/04/20 17:14

Digital Transformation #Fail. @BBVA_USA needs me to sign a simple ACH form. Can only be done in a branch, but branc… https://t.co/XmiCDpoTBy

Source: twitter.com |author: Dave Michels @ #Ideas2Inspire | 40387 |01/04/20 16:47

@Taylor_Neesh Hi Neshoo, we apologize for the less than positive experience, and we'd like to look into this for yo… https://t.co/uhSXdySHf3

Source: twitter.com |author: BBVA Compass | 12931 |01/04/20 14:47

@ChefTeasy Hi DG, we apologize for the less than positive experience, and we'd like to look into this for you right… https://t.co/uevs3ZkkoA

Source: twitter.com |author: BBVA Compass | 12931 |01/04/20 14:46

@BBVA_USA horrible banking experience. I would not recommend or use!

Source: twitter.com |author: Neshoo | 11 |01/04/20 14:03

@BBVA_USA ! Horrible service and not customer-focused. Will lie and say they are!

Source: twitter.com |author: Neshoo | 11 |01/04/20 14:01